Contact
Talk to a real person.
Usually Harshil, who runs Ivari. No bots, no ticket numbers: just an honest answer within one working day.
In the studio
—
Checking the studio clock…
WhatsApp · fastest[+91 WhatsApp number]Message us, photos welcome.
Email[email protected]Best for returns and anything with an order number.
Video viewingSee it before you buyA short WhatsApp video call: any piece, in daylight, against an ear.
Studio[Studio address line]
[City, State PIN]
India[Visits by appointment?]
[City, State PIN]
India[Visits by appointment?]
What's it about?
Pick a topic: we'll answer the common questions right here, and make sure your message reaches the right person.
Tracking is in your shipping email. Most international orders arrive 5–10 working days after dispatch. Parcel late?
Tell us within the return window with your order number and we'll send your return note and customs form. How returns work
Weights, stones and finish are on each piece page. Ask us anything that isn't, or for extra photos.
We'll show you any piece on a WhatsApp video call, in daylight and against an ear. Tell us which piece and when suits you.
Try the Gift Concierge, or tell us who it's for and your budget.
The Care Finder builds a routine for your piece. For a repair, add a photo when we reply.
We'd love to hear from you. Tell us who you are and what you have in mind.
Business details
- Legal name[Registered business name]
- Address[Studio address line], [City, State PIN], India
- GSTIN[GSTIN]
- Phone[+91 phone number]
- Grievance Officer[Grievance Officer name] · [email protected]. We acknowledge every complaint within 48 hours and resolve it within one month, as required by India's Consumer Protection (E-Commerce) Rules, 2020.
- ElsewhereInstagram @ivari.silver
Looking for a quick answer? Most questions are answered in our FAQ.